For Patients

About Your Stay

Your Room

Your room assignment is based upon your admitting diagnosis and the bed availability on the day of your admission. Private (single-bed) and semi-private (two-bed) rooms are available. Your medical insurance usually determines your specific accommodations.

Your Bed

Beds are electrically operated. Your nurse will show you how to work your bed properly.

Room Temperature

Each room is equipped with a thermostat. If your room’s temperature is not comfortable, please notify the nursing staff.

Calling Your Nurse

A call button is located at your bedside. When you press the button, the nursing station is alerted to your need for assistance. A staff member will respond to your signal as soon as possible.

Environmental Services

Your room will be cleaned once every 24 hours. For your convenience, we will attempt to clean your room during the times you are scheduled to be in other areas of the hospital. Should you have visitors when it is time for your room to be cleaned, they may be asked to leave the room for a short time.


All patient rooms are equipped with a telephone. Your family and friends can call you in your room by dialing (760) 242-2311. At the prompt, they need to press 2, then enter your room number and either a “1” for bed A or “2” for bed B. If you are in a private room, they should enter your room number and “1.” You may call the hospital’s operator by dialing “0” at any time for assistance. St. Mary Medical Center cannot accept collect calls.

Local Calls

There is no charge for calls made to the immediate High Desert area. To place a local call, dial “9,” wait for a dial tone, then dial the telephone number.

Long Distance Calls

Long distance may be billed to a calling card, third party or collect. To place a long distance call from a patient room, dial “9” + “0” to reach long distance service. When the operator answers, give the area code and the number you wish to call. You will need to provide your billing information at this time.

Directory Assistance

Dial “9” + “411” to be connected to directory assistance.

Hearing-Impaired Services

A TDD special-needs device is available for the hearing and/or speech impaired. Please contact the SMMC house shift for this device at extension 8124.


Each patient room is equipped with a television with remote control. If you have any questions regarding the operation, please check with your nurse.


An ATM is available for use by all visitors to SMMC. It is located in the emergency department entrance.

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