The Heart of Helping
We believe the measure of a person is deeply rooted in their values, and
the measure of an organization, deeply rooted in its people.
At St. Mary, volunteers have been at the heart of the hospital's healing
mission for nearly half a century.
This indispensable group of caring, dedicated women, men and young people
touch the lives of our patients and the fabric of our organization with
their commitment to Dignity, Excellence, Service, Justice and Hospitality
in the High Desert communities we serve.
There are many reasons to become a volunteer at St. Mary.
Our volunteers tell us why:
- Feel fulfilled by giving something special back to their community - themselves!
- Enjoy sharing valuable skills and life experiences to help others.
- Compliment and support various departments with their talents.
- The ability to give back to the community through the rapidly changing
health care world.
- Offer empathy, compassion and support to those they encounter.
- Make new friends with similar values and interests.
- Feel appreciated as a valued member of the hospital family.
Many Ways to Be Involved
The opportunities for volunteers at St. Mary are as varied and interesting
as our volunteers themselves.
Here are a
few of the ways our volunteers help:
Front Desk Ambassador: Front desk volunteers are true ambassadors of St. Mary, and very often
represent our guest’s first impression of our ministry. You will
have the opportunity to meet new people, gain incredible customer service
experience, escort family members to their destination, deliver flowers
and make a significant difference in people’s lives by providing
them a comforting welcome in an otherwise stressful time.
Gift Shop: Our gift shop is run top to bottom by our dedicated volunteers from shipping
and receiving, stocking, ordering, displaying and cashiering. Be a part
of a team that maintains a pleasant relationship with the customers and
help run an efficient and smooth operation while ensuring a good relationship
with our guests; provide service in finding merchandise for customers;
and the handling of sales.
Care Ambassador: Care ambassadors visit patients and offer a warm welcome; provide necessary
hospital toiletries, magazines, help with ordering meals; offer information
to patients regarding various hospital services. They have the opportunity
to work collaboratively with unit RNs, Supervisors and Team Leaders to
identify opportunities to improve the patient experience.
Shuttle Driver: The shuttle drivers provide transportation for patients, visitors, and
associates to and from the parking lots and hospital. Customer service
is of utmost value and drivers work directly with the Department of Public Safety.
Requires DMV print out of driving record, copy of valid California driver’s
license and proof of insurance.
Clerical Support: For volunteers who have specific clerical talents such as typing, power
point presentations, data inputting, pie charts, etc., the volunteer services
department can utilize your services. You would volunteer directly with
the Director of Volunteer Services.
Our Invitation to You
St. Mary Medical Center welcomes men, women and young people of all backgrounds
and abilities as its volunteers.
We have an active Junior Volunteer program for those between the ages of
14 and 17 who volunteer in various departments throughout the medical center.
We are seeking new members who possess a willingness to spread joy and
warmth and who care about others and their community.
The first step in becoming a St. Joseph Health, St. Mary volunteer is to
read our introduction
letter for interested volunteers then download an
Once you have completed this pre-application form it can be emailed to us at
StMary.Volunteer@stjoe.org or mailed to the address below. We will contact you regarding the possibility
of volunteering at St. Mary within 7 to 10* business days of receipt of
St. Joseph Health, St. Mary
18300 Highway 18
Apple Valley, CA 92307
- All applications are reviewed by Director, Volunteer Services (DVS)
- We review each application received and work to match your interests, background,
motivation, availability and previous experience with our needs.
- We will notify you for a possible interview within 7 to 10* business days
of receipt of application. All others will be notified via e-mail.
Junior volunteers: Due to the high demand of this program, we have a waiting list of about a year.
Clearance on the following after the interview:
- Background check (2-3 weeks, Adults only)
- Health Assessment and immunizing screening, which includes Tuberculosis
(TB) skin testing (two), and labs. For those with a history of positive
TB skin test, a chest x-ray will be ordered.
- Picture for badge.
- All must attend an all day hospital orientation (on a Monday).
Junior Volunteers: Orientation is usually in the spring and fall and in the evenings. You
will be notified via e-mail and/or mail.
Following orientation you will need to complete online computer training
regarding St. Mary policies and procedures.
*Note: Holidays, educational seminars and vacations will delay the process.
If you would like to speak to a volunteer representative, please call us
at (760) 242-2311 extension 6570 between 8 a.m. and 5 p.m., Monday through Friday.
We look forward to hearing from you!